Experiencing "Failed to submit order" errors on AllChinaBuy? This guide covers common issues like "Invalid link," "Product unavailable," or "System error" with step-by-step solutions for users searching "can't place order," "checkout failed," or "link rejected."
Top AllChinaBuy Order Errors & Solutions
1. "Invalid/Non-Compliant Link" Error
Symptoms:
Fixed Method:
- Re-copy the product URL directly from AllChinaBuy (don't use third-party links)
- Ensure no special characters (like ⎯ or %20) are in the URL
- Check if the product complies with AllChinaBuy's shipping policies
- Clear browser cache or try incognito mode
2. "Product Unavailable/Deleted" Error
Symptoms:
Fixed Method:
- Search for the same product using AllChinaBuy's Image Search (icon next to search bar)
- Contact seller via "Ask About This Product" to confirm inventory
- Check alternative sellers on product page
- Wait 1-2 hours – Some products get temporarily hidden during updates
3. "Price/Inventory Update Required" (Error Code: ACB-409)
Symptoms:
Fixed Method:
- Refresh product page to confirm latest price
- Reduce order quantity (seller stock may be limited)
- Check shipping cost adjustments (address changes sometimes trigger this)
- Switch payment method (some discounts apply only to specific methods)
4. "System Busy" (Code: ACB-503)
Symptoms:
Fixed Method:
- Wait 5-10 minutes then retry (server overload usually resolves quickly)
- Use AllChinaBuy mobile app (often more stable than web)
- Disable browser extensions (ad-blockers may interfere)
Advanced Troubleshooting
Tip #1:
Tip #2:
Tip #3:Order Tracking